- Masters Facility-Specific Clinical Processes - Maintains expert-level knowledge of all clinical workflows, policies, and expectations to effectively train agency nurses
- Completes Onboarding and Collaborates with Clinical Leadership - Participates in the facility’s new-employee orientation and collaborates closely with designated clinical leaders to ensure full understanding of all policies and procedures
- Serves as Clinical Liaison for Knowledge Gaps - Acts as the primary liaison between Amergis and facility leadership to gather detailed information on identified knowledge or skill gaps
- Participates in Internal clinical review processes
- Conducts Pre-Submission Clinical Interviews - Interviews nursing applicants to evaluate clinical strengths, critical-thinking ability, and alignment with the skillsets required
- Supports first-day orientation experience
- Develops Preparatory Educational Resources - In conjunction with facility and Amergis clinical leadership creates and refines educational materials that prepares clinicians for the unique expectations of the environment
- Provides Ongoing Clinical Support and Clarification - Serves as an accessible resource for active clinicians who need clarification, coaching, or continuing education
- Facilitates Diplomatic Issue Resolution - Works collaboratively and diplomatically with facility leadership to address concerns raised by Amergis clinicians, including situations where staff feel mistreated or unsupported. Maintains professional, solutions-focused communication
- Maintains Accurate Documentation and Tracking - Partners with the account management team to complete required facility trackers. Documents re-education efforts, follow-up actions, and clinician progress according to approved standards
- Performs other duties as assigned/necessary
- Active Registered Nurse (RN) license in state where practicing
- Minimum two (2) years psychiatric or related clinical experience required
- Minimum two (2) years in education, training, or leadership preferred
- Strong communication and coaching skills
- TB questionnaire, PPD or chest x-ray if applicable
- Current Health certificate (per contract or state regulation)
- Must meet all federal, state and local requirements
- Successful completion of new hire training as applicable to job site
- Understand patient confidentiality and HIPAA requirements
- Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language is required
- Computer proficiency required
- Must be at least 18 years of age
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