The Reimbursement Specialist I - Sunburst reviews Sunburst sales for appropriate documentation,
generates and bills claims and/or invoices, follows up on unpaid accounts, and provides support and
customer service to the Financial Operations Analyst/Program Management Office regarding billing
concerns.
Essential Duties and Responsibilities:
- Processes and posts revenue, making changes/adjustments as needed
- Ensures sales have appropriate documentation such as nursing notes, worker timecards, purchase order, and other payer requirements as appropriate
- Accurately generates invoices and bills a variety of payer sources via mail, email, fax, or VMS portal
- Researches and follows up on unpaid accounts after expected payment timeframe
- Processes timely payments to staffing suppliers in accordance to terms within our supplier agreements
- Validates/processes adjustments to invoices per client request and validation with payee (agency)
- Follows all quality processes for department/team to avoid preventable write-offs and improve collections efforts
- Provides great customer service for our office clients, staffing suppliers, partners, program management office, and other team members
- Keeps Financial Operations Analyst/Director of Business Intelligence & Finance informed of problem accounts or potential impacts to cash collections and AR
- Performs other duties as assigned
Minimum Requirements:
- High school diploma or equivalent is required; undergraduate degree preferred
- Experience in medical billing, accounts receivable, and/or collections preferred
- Quick and accurate alpha/numeric data entry skills
- Proficiency in Microsoft Office, including a working knowledge of Microsoft Word, Excel and web-enabled applications
- Excellent customer service skills
- Exhibit excellent work ethic and commitment to job responsibilities
- Must be a self-starter with ability to work well as part of a team and independently
- Must present a positive image that reflects well on the organization
#LI-JD5